After the rebuild
Postboard, our own application
A rebuilt profile goes stale without activity. Every client gets
five posts a month on their Google profile, designed in their own brand colours.
We built our own application to run it, so the shop can see everything coming and reach us in one
place instead of chasing an inbox.
A live client board. Calendar on the right, next post counting down, full caption under each graphic, and a chat button that reaches us directly.
Nothing waits on the shop owner
Posts publish on schedule whether or not anyone looks. If they want a change, they hit
Request an edit. That post comes off the schedule while we revise. Everything
behind it moves up a week, and the revision returns later.
They can see what is coming, ignore it entirely, or message us straight from the board. It never
becomes another job in their inbox.
Real posts, from a real client
Built in their brand colours, with their logo and their website address.
Every post uses a different photo. We never publish the same image twice on a profile.
We take over the reviews
Replying to reviews is part of the service, not an extra. We write and post the replies, in the
shop's voice, within Google's rules. That includes the negative ones, which is where most shops
either go silent or say something they regret.
Google states that replying to reviews shows customers you value their feedback. It is also the
part of a profile a wavering customer reads most closely, because they want to know what happens
when something goes wrong.
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Message the designer directly
The chat button on the board reaches the person who designs and schedules the posts, not a support queue or an account manager who has to pass it on.
✓
Request an edit in one click
Any scheduled post can be sent back for a change from the board itself. No email thread, no waiting on a reply to know it was received.
